Peninsula Villas Bodrum - standard terms and conditions of villa rental [2023.01]
This is a legally binding contract between the property Owner, Ian Burnett and the Lead Guest.
Please read them carefully as they set out your respective rights and obligations.
General
“Owner” is owner/or appointed owner agent of the Property you have booked and is also referred to as, "we", “our” in Rental Agreement
“Rental Agreement” means the contract between the owner and lead guest which is created online by the Peninsula booking process on the Peninsula Website
“Us” refers to the parties in this Rental Contract, namely “Owner” and “Lead Guest”
“Lead Guest ” means the person who signs the booking form or, in the case of online booking, the person who makes the online payment. This person is responsible for ensuring all members of the holiday party accept and adhere to these terms and conditions. The Lead Guest is also referred to as "you", “us”.
"Peninsula" means Peninsula Villas Ltd
“Property Manager” means the locally based owner or owner’s representative appointed to manage the Villa.
“Service Charges” means internet, water and electric.
“Property” means the property which is being booked referred to as the named property booked as described on the Peninsula Website.
"Rental Fee" means the Total Rental Cost as defined in the Booking Confirmation.
"Website" means www.peninsulavillasbodrum.com
1. Making your Booking
All bookings are made subject to these booking conditions.
1.1 Making your Booking Request – Reserving the Property
Bookings can be made by completing the booking forms on the Peninsula website and following the instructions or by contacting Peninsula by telephone, or email. Contact details are available on the Peninsula web site.
The balance of the rental charge, known as the Final Payment along with the breakage Deposit, is payable not less than [tag:bookingbalancedueweeks] prior to the start of the holiday. Failure to pay the Deposit or balance in full by the due dates will constitute a cancellation of the holiday by the Lead Guest. Please be sure to note the due dates of these payments as reminders are not routinely issued.
Bookings made less than [tag:bookingbalancedueweeks] prior to the arrival date must be paid in full at the time of booking.
1.2 Confirming your Booking
Once you have made your booking request, a Booking Deposit is payable within 3 of the provisional booking being taken. The booking is taken on a Provisional basis until the Deposit has been paid in full and funds cleared through the banking system (where appropriate). The booking then becomes confirmed. Until the booking is Confirmed, it can be cancelled by either party at any time without prior notice
When we agree to accept your Booking Request Peninsula will issue you a payment request by email. This invoice will be sent to the Lead Guest. Please check this invoice carefully as soon as you receive it. Contact Peninsula immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified of any inaccuracies in any document within 5 working days of our sending it out.
Your booking is confirmed when Peninsula receives your Deposit and the availability status will be changed to “Booked”, and you will be issued a confirmation invoice by email.
2. Payments
In order to confirm your Booking Request and Confirm your stay the following payments are required once we accept your Booking Request. These are detailed in the Invoice which will be sent to you by Peninsula. The following payments are required:
2.1 Initial Payment
Once you have made your booking request, the Initial Payment is payable within 3 days of the provisional booking being taken. The initial payment comprises the Booking Deposit and the Booking Fee.
2.1.1. Booking Deposit
Once you have made your booking request, a Booking Deposit is payable within 3 days of the provisional booking being taken.
If your booking is made over six weeks before your requested dates - a Booking Deposit of 16% of the full payment must be paid. If your booking is made within six weeks of your requested dates " Full Payment” must be paid.
The Booking Deposit is not refundable in the event of your or owner cancellation or failure to pay on time as set out in cancellation by you - clause 9.
2.1.2. Booking Fee
A Booking Fee of £95.00 is applied to all bookings. This payment is made to Peninsula when the Booking Deposit is made.
2.2. Final Balance Payment
The balance of the cost of your stay must be received by the Owner not less than six weeks prior to the start of your booking (or at the time of booking if this date has passed). This date will be shown on the confirmation invoice. If an alternative final payment date is agreed with Peninsula this will be detailed in the booking Payment Schedule, you will receive before your Deposit payment is made.
The balance of the rental charge, known as the Final Balance Payment along with the Damages Deposit, is payable not less than 6 weeks prior to your arrival. Failure to pay the Deposit or balance in full by the due dates will constitute a cancellation of the holiday by the lead guest and we reserve the right to treat your booking as cancelled by you.
Please be sure to note the due dates of these payments as reminders are not routinely issued.
The Final Balance Payment should be made either to the Owners bank account direct or to Peninsula.
If the Final Balance Payment is made direct to the Owner, any transaction charges will be Your responsibility and the owner is to receive net of any transfer and bank charges the amount detailed in the invoice.
If the Final Balance Payment is made to Peninsula, then they will apply a secure payment fee for managing the transaction and forwarding the payment to the Owner’s account on behalf of the Lead Guest.
2.2.1 Option to Pay Final Balance to Peninsula
If Peninsula offer you the choice to make the Final Balance Payment to Peninsula, Peninsula will forward the Final Balance to the owner's bank account on your behalf. The following charges will apply if you choose this option:
A fee of £20.00 will be charged for the bank transfer to the owner account
If you make the final balance payment to Peninsula using the "Secure Payment Service", then a fee of 2.5% (European Credit/Debit Cards), or 2.95% (Non-European Credit/Debit Cards) will be applied.
2.3. Refundable Breakage Deposit
You must pay a Refundable Breakage Deposit as detailed in this contract [property name]. This will be collected on behalf of the owner by Peninsula. The cost of any damage to the property or to any items in and/or at the property caused or any service charges incurred by you, or any member of your party will be deducted by us from the security Deposit at the end of your stay.
If we do have to deduct any funds for damage the minimum administration fee of £25 will be applied to the deduction for damages.
For all refunds to a non UK bank account and all refunds to credit card payments for the Damages Deposit the bank /credit card fees associated to the transaction will be deducted from the refund.
If no deductions are required, your security Deposit will be refunded in full to you not later than 14 days after your departure from the property. If the security Deposit is not sufficient to cover any damage caused or service charges incurred by you, you will be responsible for paying us any additional monies required immediately on request from us.
In the event of cancellation by you, if you have made payment of the security Deposit, then this is fully refundable.
2.3.1 Breakages
The Lead Guest should make every effort to keep the property, fixtures and fittings and all contents in the same state of repair and condition as at the start of the holiday. Any accidental dame or breakages should be reported to the Property Manager prior to departure. The property Owner retains the right to make an additional charge for damage and breakages although it should be noted that minor breakages and reasonable wear and tear (in the opinion of the Property Owner/Manager) will not be charged for.
3. Your Contract
A binding contract between us both comes into existence when the Deposit payment is paid. If you cancel after paying the Deposit our normal cancellation charges will apply. This contract and all matters arising out of it are governed by the laws of Turkey and we both agree that any dispute arising out of or connected with your Booking will be dealt with by the Courts of Turkey.
4. The cost of your stay
We reserve the right to increase or decrease the prices of accommodation at any time. The price of your stay will be confirmed at the time of booking, subject to the correction of errors. Once the Booking is confirmed the price we have agreed will not be changed. We reserve the right to correct errors in both advertised and confirmed prices. We will do so as soon as we become aware of the error.
Please note, changes and errors occasionally occur. You must check the price of your stay at the time of booking, and you must check your confirmation invoice.
5. Number of Persons - Capacity
The maximum number of people entitled to stay at this property is as per the listing on this website and furthermore, only those people named on the booking form are entitled to stay. If it is found that more people than agreed are using the property, this will be considered a breach of contract and the Lead Guest and his/her party will be asked to leave immediately without any refund. Sub-letting or assignation of the let is prohibited.
6 Arrival and Departure Time
Every effort will be made to have the property available from 16:00 on the day of arrival. The property must be vacated by 10:00am on the day of departure. Late departure will result in an additional charge being made. Information about keys and how to collect them will be provided once full payment has been received.
7. Cleaning
The property will have been cleaned and beds made up before your arrival. Should you require extra cleaning or linen changes during your stay this must be pre-arranged with us. The cost will be advised accordingly.
We expect the Lead Guest and party would treat the property as they would their own home. The property Owner retains the right to make an additional charge for cleaning should the property not be left in a similar condition to the way it was found at the start of the holiday.
8. Changes by you
Should you wish to make any changes to your confirmed booking, you must notify us or Peninsula by email as soon as possible. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. Where we can, an amendment fee of £35.00 will be payable together with any costs incurred by ourselves.